SHIPPING LEAD TIME
All orders have at least 3-5 business days lead time upon receipt of order. Shipping method applies after order has shipped.
Orders placed during a holiday, promotion or re-stocking, will have an approximate lead time of at least 5-7 business days upon receipt of order. Shipping method applies after order has shipped.
If you have any questions regarding the status of your shipment, Return Policy, practices, or your use of our sites or applications, please contact us at info@shopleahsimon.com
All delivery times are estimated from the time your order leaves our processing center.
DOMESTIC ORDERS
The purchaser is responsible for providing the correct mailing address. We do not make address adjustments unless notified. So please verify that you entered the correct address, before finalizing your order. We are not responsible for goods delivered to the wrong address. If you notice that you have entered the incorrect address and need to change the address, you can email us at info@sholeahsimon.com with the correct shipping address before your shipping label is created for the order to be shipped and/or the order has been shipped.
FREE SHIPPING ON DOMESTIC ORDERS OF $100 and more.
Note: Once an order has been shipped, we are unable to update the address.
INTERNATIONAL ORDERS
International orders may incur import duties and taxes that, which will be the responsibility of the customer to pay.
INCORRECT SHIPPING INFORMATION
The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct. We are not responsible for goods delivered to the wrong address input at the time of ordering. If you happen to notice that you entered the wrong address, you can email us at info@shopleahsimon.com with the correct shipping address before your shipping label is created. Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery, NO REFUNDS will be provided. There may be additional charges to re-ship. Shipping charges are Non-Refundable.
RETURNED TO SENDER
If a package is returned us due to an incorrect or incomplete shipping address provided by a customer, or is USPS required the customer to be at home at the time of delivery, due to unsecured location and the customer was not available for delivery, the customer will be responsible for the cost of us to reship a package back to them, as well as, any additional delivery cost. No Refunds will be provided. We are not responsible for packages delivered incorrectly or lost due to incorrect/incomplete shipping information or unsecured locations provided by a customer. No refunds will be provided if any part of the address is incorrect or the delivery location is insecure.
